Contact - Centro Ottico Rizzo

Our team is always ready to help – whether it’s a question, a style tip or a gift idea. Don’t hesitate to get in touch. We’re here for you!

Call us

For assistance or to order directly by phone: Monday–Friday: 9am – 6pm

Write to us for questions about orders, products, payments or returns. We’ll respond within 24 business hours.

Discover the nearest store and get personalized advice from our team.

Browse answers to the most common questions about shipping, returns, payments and more.

Frequently Asked Questions (FAQ)

Yes, you can return it within 30 days of delivery. Return shipping costs are covered by the customer.

Click the dedicated link and follow the step-by-step instructions.

Once the returned item is received and verified in our warehouse, the refund will be issued within 3–4 days.

Yes! Contact us – if the order hasn't been shipped yet, we'll cancel and refund it immediately.